Last Updated: 1 January 2026

Mbi365 Terms & Conditions – Malaysia Online Entertainment Platform Terms of Use

This document contains all terms and conditions governing the use of the mbi365 platform. By registering or using our services, you agree to comply with all terms set out below. Please read carefully before proceeding.

Bahasa Melayu For Malaysian Players Latest Version 2026
12 Sections
Full Terms
Updated 1 Jan 2026

Key Things You Need to Know

A quick summary before you read the full mbi365 terms

Account
One Account Per Player

Each player is permitted to hold only one mbi365 account. Creating multiple accounts is strictly prohibited and may result in all accounts being frozen, including any balances held within them.

Age
Aged 18 and Above Only

The mbi365 platform is strictly for adult players aged 18 and above. We take our responsibility to protect minors seriously and conduct age verification checks on a regular basis.

Bonus
Bonus Rollover Requirements

All mbi365 bonuses are subject to the specified rollover requirements. Bonuses cannot be withdrawn directly and must first be fulfilled through qualifying bets within the stipulated period.

Payments
Malaysia Payment Methods

Mbi365 supports Malaysian local payment methods only — Touch 'n Go eWallet, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost and ShopeePay. All transactions are in Malaysian Ringgit (RM).

Security
Security & Data Privacy

Your personal information is protected in accordance with mbi365's Privacy Policy. We do not share your data with third parties without your consent, except as required by law.

Responsibility
Responsible Gaming

Mbi365 provides tools to help you play responsibly — deposit limits, betting limits, account timeouts and access to support resources. Stay in control and play for fun.

Important Note: This Terms & Conditions document constitutes a binding agreement between you ("Member") and mbi365 ("Platform"). By registering, logging in, or using any mbi365 service, you agree to be fully bound by all terms contained in this document. If you do not agree, please discontinue use of this platform.

1Acceptance of Terms of Use

These Terms & Conditions ("Terms") govern the use of the mbi365 accessible via the mbi365.click website. These Terms take effect immediately upon your registration as a member or your use of any service provided by mbi365.

By using the mbi365 platform, you confirm that you have read, understood, and agreed to be bound by these Terms, including all policies referenced or linked herein, including Privacy Policy and Responsible Gaming Policy us.

Mbi365 reserves the right to modify, add or remove any part of these Terms at any time without prior notice. It is your responsibility to review these Terms periodically to stay informed of any changes. Continued use of the platform after any changes have been made constitutes your acceptance of the updated Terms.

2Member Eligibility

To register and use the mbi365 platform, you must meet all of the following eligibility requirements:

  • You must be at least at least 18 years of age at the time of registration
  • You must be a resident of or physically located in Malaysia when using the platform
  • You must be an individual (not a corporation, company, or business entity)
  • You are not currently on a self-exclusion list enforced by mbi365
  • You have full legal capacity to enter into a binding agreement
  • You are using the platform for personal, non-commercial purposes

Warning: Registration by individuals under the age of 18 is strictly prohibited. mbi365 reserves the right to carry out age verification at any time and to close the account of any player who fails to prove the minimum required age. Any winnings obtained through an account that does not meet the age requirement will be forfeited.

3Registration & Account Management

Each individual is only permitted to open one (1) mbi365 account only. It is strictly prohibited to open or attempt to open more than one account under the same name, phone number, email address, IP address or payment method.

During registration, you are required to provide accurate, complete and up-to-date information. The details you must provide include:

  • Full name as per identity document
  • An active Malaysian mobile number
  • Exact date of birth
  • A strong and unique password

You are solely responsible for keeping your account login details confidential. Do not share your password with anyone, including family members. All activity that takes place through your account is entirely your responsibility, whether carried out by you or not.

If you suspect that your account has been accessed without authorisation, please contact our support team mbi365 immediately via 24/7 live chat.

4Deposits & Withdrawals

All transactions on the mbi365 platform are conducted in Malaysian Ringgit (RM). mbi365 supports the following payment methods:

Touch 'n Go eWallet GrabPay DuitNow FPX / Maybank2u CIMB Clicks Boost ShopeePay
Deposit
MethodMinimum LimitDaily Maximum LimitProcessing Time
Touch 'n Go eWalletRM 10RM 10,000Instant
GrabPayRM 10RM 10,000Instant
DuitNowRM 10RM 50,000Instant
FPX (Maybank2u, CIMB Clicks)RM 10RM 50,000Instant
BoostRM 10RM 5,000Instant
ShopeePayRM 10RM 5,000Instant
Withdrawal
  • Minimum withdrawal amount: RM 50
  • Withdrawals to e-wallets (TnG, GrabPay, Boost, ShopeePay): 5–15 minutes
  • DuitNow bank account withdrawals: 15 minutes to 2 hours
  • FPX withdrawals: 2–24 hours on business days
  • Mbi365 reserves the right to request identity verification documents before processing large withdrawals
  • Withdrawals may only be made to the same payment method used for the original deposit ("same-source rule")

mbi365 does not charge any processing fees for standard deposits or withdrawals. However, your e-wallet or bank service provider may impose their own charges, which are beyond mbi365's control.

5Bonus & Promotions

Mbi365 offers a variety of bonuses and promotions from time to time. All bonuses are subject to specific terms stated on the relevant promotions page. The general conditions applicable to all mbi365 bonuses are as follows:

  • Each bonus may be claimed once only unless otherwise stated
  • All bonuses are subject to rollover requirements that must be met before withdrawals are permitted
  • Welcome bonuses are available to new members making their first deposit only
  • Bonuses may not be combined unless otherwise stated in the relevant promotional terms
  • Mbi365 reserves the right to void any bonus or bonus winnings if the terms of use are violated
  • Please take note of bonus expiry dates — unused bonuses will expire automatically once the specified period has lapsed
  • Bets placed using bonus funds must meet the rollover requirements before any withdrawal can be processed

Rollover requirement example: If you receive a bonus of RM 100 with a 10x rollover requirement, you must place total wagers of RM 1,000 before the bonus balance becomes eligible for withdrawal. The bet types that qualify towards the rollover requirement are subject to the terms of each respective promotion.

Please Note: mbi365 reserves the right to modify, suspend, or terminate any promotion at any time. Bonus abuse or any attempt to manipulate promotions will result in account closure and balance forfeiture.

6Betting & Gaming Rules

The mbi365 platform offers a wide range of game categories, including Live Casino (baccarat, blackjack, roulette), slots, Sports Betting (Malaysia Super League, EPL, BWF badminton), live matches, e-sports (MLBB, Dota 2), and lottery (4D, Toto). Each category has its own rules of play that must be followed.

  • The minimum bet is RM 1 for casino games and RM 2 for Sports Betting
  • Maximum betting limits vary by game type and are displayed within the game interface
  • All game results are final and cannot be disputed unless there is a clear technical error
  • In the event of a technical error or system disruption, mbi365 reserves the right to void the affected bets and return the balance to the member's account
  • Confirmed bets cannot be cancelled or amended unless a "Cash Out" option is available
  • For Sports Betting, the official results announced by the relevant sporting body shall apply

For cancelled or postponed matches, mbi365's settlement policy is as follows: bets will be fully refunded if the match does not reach the minimum required duration (e.g. 90 minutes for football, or completion of the first set for badminton).

7Prohibited Conduct

The following activities are strictly prohibited on the mbi365 platform and may result in immediate account closure and forfeiture of all balances:

  • Multiple Accounts: Opening or using more than one account in your own name or on behalf of another person
  • Bonus Abuse: Abusing promotions, providing false information to claim bonuses, or attempting to manipulate the bonus system
  • Payment Fraud: Use of unauthorised payment methods, card fraud, or any attempt at financial misappropriation
  • Collusion: Colluding with other players to gain an unfair advantage in games, such as counter-betting or coordinated strategies
  • Use of Unauthorised Software: Using bots, automation software, odds-scanning tools, or any technology that provides an unfair advantage
  • Money Laundering: Using the mbi365 platform for money laundering or financing of illegal activities
  • Manipulating the System: Attempting to hack, attack, or disrupt mbi365's technical infrastructure
  • False Identity: Registering or operating an account using another person's identity

mbi365 has a sophisticated fraud detection system in place. Any suspicious activity will be investigated and reported to the relevant authorities in accordance with Malaysian legal requirements.

8Account Closure & Suspension

Mbi365 reserves the right to suspend or close any member account at any time for the following reasons:

  • Breach of any provision of these Terms & Conditions
  • Suspected fraud or illegal activity
  • Request from legal authorities
  • Account inactive for more than 12 consecutive months
  • Account closure requested by the member
  • Failure to verify your identity or age when requested

Members who wish to voluntarily close their account may do so by contacting the mbi365 support team. Prior to closure, all valid balances will be returned via the original payment method used, subject to standard withdrawal conditions and anti-money laundering requirements.

In the event of account closure due to a breach of these Terms, mbi365 reserves the right to withhold any balance proven to have been obtained through activities that violate these Terms.

9Limitation of Liability & Disclaimer

Mbi365 provides the platform on an "as is" basis. While we make every effort to ensure the platform remains available and functioning properly, we cannot guarantee that the service will be entirely free from interruptions or errors.

  • Mbi365 is not liable for any losses arising from technical disruptions, system failures, or issues beyond our control
  • Mbi365 is not liable for any loss arising from the use of information provided on the platform for purposes other than those intended
  • Mbi365's maximum liability under any circumstances shall not exceed the amount deposited by the member in the 30 days preceding the relevant event
  • Mbi365 is not responsible for betting outcomes – all bets are placed entirely at the member's own risk

Betting and casino gaming involve financial risk. You may lose the money you wager. Please ensure you only bet what you can afford to lose.

10Privacy & Data Protection

The collection, use and storage of your personal data by mbi365 is governed by Privacy Policy us, which forms part of these Terms. By using the mbi365 platform, you consent to the collection and processing of your personal data in accordance with that Privacy Policy.

Mbi365 collects personal data including your name, phone number, financial information and platform usage data solely for the purposes of providing our services, processing transactions, preventing fraud and complying with legal obligations.

We do not sell or rent your personal data to third parties for marketing purposes. Your data may be shared with payment service providers (such as Touch 'n Go eWallet, GrabPay, DuitNow) and legal authorities where required by law.

11Responsible Gaming

Mbi365 is committed to responsible gaming. We believe entertainment should remain enjoyable and never lead to financial or personal hardship. We provide the following tools to help members stay in control:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits
  • Betting Limit: Limit the amount you wager within a set period
  • Loss Limit: Set a maximum loss limit within a given period
  • Account Break: Temporarily suspend your account (24 hours to 6 weeks)
  • Self-Exclusion: Permanently close your account at your own request
  • Reality Check: Set regular reminders to track your playing time

If you feel that gambling has become a problem, we encourage you to seek help immediately. Visit the Responsible Gaming us for more information and support resources in Malaysia.

12Amendments & Governing Law

Mbi365 reserves the right to modify, add or remove any provision of these Terms at any time. Where material changes are made, we will endeavour to provide notice via the platform or your registered email address. However, it remains your responsibility to review this Terms page periodically.

Your continued use of the mbi365 platform following any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the changes, you have the right to discontinue use of the platform and close your account.

These Terms are governed by and construed in accordance with applicable law. Any dispute arising from or in connection with these Terms or the use of the mbi365 platform shall first be resolved through mutual consultation between both parties.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be removed and the remaining provisions shall continue in full force and effect.

Effective Date: These Terms & Conditions were last updated on 1 January 2026 and supersedes all previous versions. For any enquiries regarding these Terms, please contact mbi365 support via our FAQ page.

Read & Understood Our Terms?

Join over 500,000 mbi365 members who have chosen Malaysia's most trusted online entertainment platform. Register for free today and start enjoying yourself responsibly.

TnG eWallet GrabPay DuitNow FPX Boost ShopeePay

By registering, you agree to mbi365's Terms & Conditions • 18+ Only • Play Responsibly

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